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Our CSRs are ready to help you tackle furnace issues!

When it comes to appliance breakdowns, furnace issues can be difficult to describe. The good news, though, is that your America’s Preferred Home Warranty (APHW) customer service representatives (CSRs… Read More

Getting the most out of time spent under one roof

Many households were forced to rapidly adapt to being in close quarters with loved ones. Whether through the pandemic or the holidays, quarantine gave many of us a well of experience on how to… Read More

Employee review: APHW supports promotion from within

You’ve probably heard ‘Just get your foot in the door’ a million times. When he joined our customer service team, Mark knew America’s Preferred Home Warranty (APHW) had a reputation for promotion… Read More

Employee review: A supportive work environment

“I remember thinking this job sounded too good to be true.” It was the middle of 2020, and Stephanie Bushnell needed a job in the real estate field, but not in selling homes. Then a LinkedIn post for… Read More

Employee review: ‘It really is a family atmosphere’

It was supposed to be temporary. With her husband laid off from his job, Susan took a full-time customer service position at America’s Preferred Home Warranty (APHW) out of necessity. Now five years… Read More

Employee review: My APHW career checks all the boxes

Dana Donovan knew she was in trouble. COVID-19 would soon hit the states, and as a restaurant group business developer, her meetings were already focused on cost measures by January 2020. “We were… Read More

Employee review: Home warranty company set me up for success

How often does tripling your workload, even temporarily, turn into a good thing? He’d only recently finished his initial training, but Ohio Area Sales Manager (ASM) Cameron Stansberry stepped up when… Read More

Employee review: APHW’s servant leadership approach encourages growth

When we posted Carrie’s origination story back in January, we had no idea she would earn Employee of the Month the following November! But Carrie doesn’t hold this accolade as her own sole… Read More

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